Title :
Customer service provisioning in the Intelligent Network
Author :
Mazzone, Thomas W. ; Hebda, Candacia A.
Author_Institution :
Bell Commun. Res. Inc., Morristown, NJ, USA
Abstract :
The Intelligent Network/2 addresses the goal of quickly introducing new services without having to modify a large number of local switches. Centralizing the call-processing-service control intelligence of this distributed intelligent architecture provides for rapid deployment of new services and encourages customer reconfiguration. To support this environment, the scope of customer service provisioning evolves to encompass all aspects of negotiations, assignment, and installation functions and emphasizes the remote administration of memory updates. Provisioning is characterized by having real-time access to integrated data: being more flexible; less service- and tariff-dependent; and being capable of rapid service request turn around time which is responsive to the customer´s needs.<>
Keywords :
computer architecture; computer networks; expert systems; telecommunication services; Intelligent Network/2; call-processing-service control intelligence; customer reconfiguration; customer service provisioning; distributed intelligent architecture; integrated data; local switches; memory updates; real-time access; remote administration; services; Centralized control; Communication switching; Computer architecture; Customer service; Deductive databases; Intelligent control; Intelligent networks; Process control; Switches; Switching systems;
Conference_Titel :
Communications, 1988. ICC '88. Digital Technology - Spanning the Universe. Conference Record., IEEE International Conference on
Conference_Location :
Philadelphia, PA, USA
DOI :
10.1109/ICC.1988.13848