Title :
Research on E-Government System Evaluation Based on Hierarchical Grey Analysis
Author :
Yuqing, Zhou ; Pei, Li ; Fengping, Li
Author_Institution :
Sch. of Mech. Eng., Wenzhou Univ., Wenzhou, China
Abstract :
Evaluation of e-government is the basis for improving e-government performance. An evaluation indexes system is established from interior and exterior dimensionality based on service and application. And the evaluation arithmetic is built by analytic hierarchy process (AHP) method and grey evaluation method. AHP was used to calculate the weight of indicators, grey evaluation method is used to evaluate the synthetically evaluation. Taking one e-government system as an example, the experimental results indicate that the hierarchy grey evaluation method is effective.
Keywords :
decision making; government data processing; analytic hierarchy process; e-government system evaluation; evaluation index system; hierarchical Grey Analysis; Chromium; Customer satisfaction; Educational institutions; Electronic government; Indexes; Mechanical engineering; E-government; analytic hierarchy processe; grey evaluation; system evaluation;
Conference_Titel :
E-Business and E-Government (ICEE), 2010 International Conference on
Conference_Location :
Guangzhou
Print_ISBN :
978-0-7695-3997-3
DOI :
10.1109/ICEE.2010.1101
