• DocumentCode
    2405158
  • Title

    Designing procedures as a foundation for instructions

  • Author

    Jansen, Caret ; Steehouder, Michaël

  • Author_Institution
    Eindhoven Univ. of Technol., Netherlands
  • fYear
    1997
  • fDate
    22-25 Oct 1997
  • Firstpage
    9
  • Lastpage
    15
  • Abstract
    Procedures telling users what to do in which situation should not only be accurate and clearly stated; they should also be optimally effective, efficient, transparent and easy to remember. In this paper a set of principles is introduced that help technical communicators to design procedures that meet these four criteria. A key role proves to be played by the sequential order of the instructions
  • Keywords
    technical presentation; instructional documents; sequential order; technical communication; user instructions; user procedure design; Animation; Consumer electronics; Government; Guidelines; Logic; Manuals; Software;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Professional Communication Conference, 1997. IPCC '97 Proceedings. Crossroads in Communication., 1997 IEEE International
  • Conference_Location
    Salt Lake City, UT
  • Print_ISBN
    0-7803-4184-8
  • Type

    conf

  • DOI
    10.1109/IPCC.1997.637025
  • Filename
    637025
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=2405158