Developing medium to long-term strategies to manage your business safely into the 21st Century [electric utilities]

Since vesting, the electricity industry has adapted to the competitive world, where important business factors need to be monitored: shareholder value; competitive position; balance sheet and profit and loss; reliability; and customer satisfaction. On top of this comes regulatory pressure, which focuses on a 5 year cycle of budgeting and examination of the business. The author argues that the only way to sustain a successful business is to develop sound medium- to long-term strategies to carry the business safely forward into the 21st Century