• DocumentCode
    2405649
  • Title

    Performance-based documentation

  • Author

    Graham, Malcolm

  • Author_Institution
    WriteDoc Inc., USA
  • fYear
    1997
  • fDate
    22-25 Oct 1997
  • Firstpage
    275
  • Lastpage
    282
  • Abstract
    This paper presents a method for designing product documentation that relates information to acceptable user performance in acquiring specific skills and knowledge. The method involves selecting, organizing and presenting all information using a performance-based development model. The use of the model is illustrated with examples from actual projects
  • Keywords
    human resource management; information science; technical presentation; acceptable user performance; information organization; information presentation; information selection; knowledge acquisition; performance-based development model; performance-based documentation; product documentation design; projects; skills acquisition; Context awareness; Design methodology; Documentation; Feedback; Guidelines; Job production systems; Organizing; Product design; Resists; Testing;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Professional Communication Conference, 1997. IPCC '97 Proceedings. Crossroads in Communication., 1997 IEEE International
  • Conference_Location
    Salt Lake City, UT
  • Print_ISBN
    0-7803-4184-8
  • Type

    conf

  • DOI
    10.1109/IPCC.1997.637054
  • Filename
    637054