DocumentCode
2405837
Title
The best of both worlds: combining usability testing and documentation projects
Author
Kantner, Laurie ; Rosenbaum, Stpehanie ; Leas, Connie
Author_Institution
Tec-Ed Inc., USA
fYear
1997
fDate
22-25 Oct 1997
Firstpage
355
Lastpage
363
Abstract
The paper describes two cases in which usability testing and documentation projects were performed in conjunction with one other. It describes how usability testing affected the design and content of the documentation and how follow-on usability studies added significant new data not revealed in the initial tests
Keywords
human factors; program testing; system documentation; user centred design; user interfaces; user manuals; documentation design; documentation projects; follow-on usability studies; usability testing; Call conference; Conference management; Documentation; Graphical user interfaces; History; Performance evaluation; Product development; Teleconferencing; Testing; Usability;
fLanguage
English
Publisher
ieee
Conference_Titel
Professional Communication Conference, 1997. IPCC '97 Proceedings. Crossroads in Communication., 1997 IEEE International
Conference_Location
Salt Lake City, UT
Print_ISBN
0-7803-4184-8
Type
conf
DOI
10.1109/IPCC.1997.637064
Filename
637064
Link To Document