Title :
Corporate downsizing: opportunity for a new partnership between engineers and technical writers
Author_Institution :
Decision Consultants Inc., USA
Abstract :
Roles are changing in the leaner, meaner high tech workplace. Downsized companies have fewer people to do the same amount of work, and those who remain need to pick up many of the tasks that others used to perform. Engineers and technical writers need to broaden their skill bases in order to survive in today´s competitive environment. Engineers need to expand their technical skill sets to include communication skills. Technical writers need to add human factors and training to their skill sets. The paper describes how technical writers can help engineers cope with documentation tasks assigned to them and, in the process, broaden the skills of both writers and engineers to make them more competitive in the workforce. Acting as partners in the documentation process, engineers and technical writers can work together to produce documentation with greater technical accuracy and usability than would have been possible had they been working separately in their traditional specialized roles
Keywords :
human factors; professional aspects; professional communication; user manuals; communication skills; competitive environment; corporate downsizing; documentation process; documentation tasks; downsized companies; engineers; high tech workplace; human factors; partnership; technical accuracy; technical skill sets; technical writers; traditional specialized roles; usability; Costs; Design engineering; Documentation; Employment; Graphics; Human factors; Product design; Programming profession; Usability; Writing;
Conference_Titel :
Professional Communication Conference, 1997. IPCC '97 Proceedings. Crossroads in Communication., 1997 IEEE International
Conference_Location :
Salt Lake City, UT
Print_ISBN :
0-7803-4184-8
DOI :
10.1109/IPCC.1997.637069