Title :
Three levels of guidance in technical tutorials
Author_Institution :
Rensselaer Polytech. Inst., Troy, NY, USA
Abstract :
Technical instruction such as computer tutorials and training manuals varies in the amount of guidance given to users. Designers may desire a level of guidance that complements the task environments and motivations of users. This paper compares the merits of three guidance levels
Keywords :
technical presentation; training; user manuals; computer tutorials; guidance levels; task environments; technical instruction; technical tutorials; training manuals; user guidance; user motivations; Computer aided instruction; Computer industry; Drives; Instruments; Software design; Software quality; Synthesizers; Tutorial; Typesetting; Watches;
Conference_Titel :
Professional Communication Conference, 1997. IPCC '97 Proceedings. Crossroads in Communication., 1997 IEEE International
Conference_Location :
Salt Lake City, UT
Print_ISBN :
0-7803-4184-8
DOI :
10.1109/IPCC.1997.637075
