Title :
Avoidance of deadline-violations for inter-organizational business processes
Author :
Eder, Johann ; Pichler, Horst ; Vielgut, Stefan
Author_Institution :
Dept. of Knowledge & Bus. Eng., Vienna Univ.
Abstract :
Workflow time management allows the prediction of eventually arising deadline violations and enables proactive initiation of evasive actions. This saves time, avoids compensation tasks and therefore decreases costs. Current time management approaches assume that communication with external tasks, which are enacted by the process, is conducted in a blocking or synchronous manner. As inter-organizational processes frequently communicate in a non-blocking manner we examined basic asynchronous communication patterns and provided a mapping for each pattern in order to use it for time management purposes
Keywords :
business communication; business process re-engineering; organisational aspects; time management; workflow management software; asynchronous communication patterns; deadline-violations avoidance; interorganizational business processes; pattern mapping; workflow time management; Asynchronous communication; Business process re-engineering; Companies; Costs; Delay; Engineering management; Knowledge engineering; Knowledge management; Quality of service; Workflow management software;
Conference_Titel :
Databases and Information Systems, 2006 7th International Baltic Conference on
Conference_Location :
Vilnius
Print_ISBN :
1-4244-0345-6
DOI :
10.1109/DBIS.2006.1678471