DocumentCode
2410391
Title
Notice of Retraction
Study on Networked Manufacturing Customer Relationship Management System
Author
Feng Liang-qing ; Yi Hong-yan ; Guo Hai-qing
Author_Institution
Sch. of Economic & Manage., Nanchang Hangkong Univ., Nanchang, China
fYear
2010
fDate
7-9 May 2010
Firstpage
3145
Lastpage
3148
Abstract
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
This paper describes networked manufacturing and customer relationship management, and points out that networked manufacturing customer relationship management system (NMCRM) has three functional characteristics of customization, integration and statistics. It puts forward functional structure of the system and designs its subsystems of sale exposition, service management, customer management, function management and information integration management. The authors consider that distributed object technology is an effective means of meeting functional requirements of customization, integration and statistics, and of completing system plan of NMCRM, and initiate the NMCRM technical support system of six layers and two wings.
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
This paper describes networked manufacturing and customer relationship management, and points out that networked manufacturing customer relationship management system (NMCRM) has three functional characteristics of customization, integration and statistics. It puts forward functional structure of the system and designs its subsystems of sale exposition, service management, customer management, function management and information integration management. The authors consider that distributed object technology is an effective means of meeting functional requirements of customization, integration and statistics, and of completing system plan of NMCRM, and initiate the NMCRM technical support system of six layers and two wings.
Keywords
customer relationship management; manufacturing data processing; NMCRM technical support system; customer relationship management System; distributed object technology; function management; information integration management; networked manufacturing; sale exposition; service management; Customer relationship management; Internet; Manufacturing systems; Marketing and sales; Presses; customer relationship management; integration; networked manufacturing; technical system;
fLanguage
English
Publisher
ieee
Conference_Titel
E-Business and E-Government (ICEE), 2010 International Conference on
Conference_Location
Guangzhou
Print_ISBN
978-0-7695-3997-3
Type
conf
DOI
10.1109/ICEE.2010.792
Filename
5591380
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