• DocumentCode
    2412674
  • Title

    Towards an Instrument to Measure Successfulness of Collaborative Effort from a Participant Perspective

  • Author

    Duivenvoorde, G.P.J. ; Briggs, Robert O. ; Kolfschoten, G.L. ; De Vreede, Gert-Jan

  • Author_Institution
    Dept. of Syst. Eng., Delft Univ. of Technol., Delft
  • fYear
    2009
  • fDate
    5-8 Jan. 2009
  • Firstpage
    1
  • Lastpage
    9
  • Abstract
    In this paper we present an instrument to measure success of collaboration. The instrument offers metrics to measure success of collaboration along six dimensions; efficiency, effectiveness, productivity, satisfaction with the process, satisfaction with results and commitment. The satisfaction metrics were used. The instrument was tested to verify its validity. We found useful instruments for two new constructs; commitment and efficiency. The instrument can be used by practitioners, collaboration engineers and facilitators to assess and compare the successfulness of the interventions they make to support groups in achieving their goal. Further research is required to refine the metrics for productivity, efficiency and effectiveness.
  • Keywords
    groupware; collaborative effort; participant perspective; satisfaction metrics; Collaborative tools; Collaborative work; Educational institutions; Engineering management; Instruments; International collaboration; Particle measurements; Productivity; Systems engineering and theory; Technology management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    System Sciences, 2009. HICSS '09. 42nd Hawaii International Conference on
  • Conference_Location
    Big Island, HI
  • ISSN
    1530-1605
  • Print_ISBN
    978-0-7695-3450-3
  • Type

    conf

  • DOI
    10.1109/HICSS.2009.469
  • Filename
    4755384