DocumentCode
2413721
Title
Exploring Mobile Service Adoption: Customer Preferences
Author
Kargin, B. ; Basoglu, N. ; Daim, Tugrul
fYear
2009
fDate
5-8 Jan. 2009
Firstpage
1
Lastpage
8
Abstract
Mobile technologies are gaining more popularity and diffusing into every aspect of our lives. Value added services (VAS) have a huge impact on consumers´ usage patterns. They are considered as a significant differentiator across the operators. This study explored the factors impacting the adoption of mobile services. Through a field study, product preference factors were studied. Service cost and speed were found to be the most critical factors.
Keywords
mobile computing; customer preferences; mobile service adoption; mobile technologies; value added services; Costs; Europe; Games; Java; Message service; Mobile communication; Technological innovation; Toy industry; Videos; Web and internet services;
fLanguage
English
Publisher
ieee
Conference_Titel
System Sciences, 2009. HICSS '09. 42nd Hawaii International Conference on
Conference_Location
Big Island, HI
ISSN
1530-1605
Print_ISBN
978-0-7695-3450-3
Type
conf
DOI
10.1109/HICSS.2009.211
Filename
4755445
Link To Document