Interaction-driven definition of e-business processes

The line of research explored in this paper derives from an approach to process modelling and management that explicitly targets the peculiarities and dynamics of business-to-business interaction. In the model we propose, the upfront specification of the interaction logic of a company can be limited to partially specified processes and basic interaction rules. Specific information is then gathered from the observation of actual instances of business interaction, and used to refine and extend the initial model. In addition to the enforcement of explicit business requirement, the goal is to capture and leverage implicit operational knowledge.