A Preliminary Study on the Use of the ICTs in the Tourism Industry in China

This paper examines the development of Information and Communication Technologies (ICTs) in the tourism industry, focusing mainly on their impact on the sectors of hospitality, travel agent, electronic travel intermediary, tourism destination organizations, and airlines. The key question raised by this study is how the ICTs are affecting the business running and management in these sectors. This article analyzes trends in internet-based sales of a range of different travel and tourism services in the past five years in the mainland China. The study result demonstrates that the internet-based travel and tourism services market in the mainland China has been increasing dramatically during last a few years. The Internet-based Intermediaries have increased their share of online sales as well.