• DocumentCode
    2417878
  • Title

    The use of improvement tools — A comparison between sectors and industries

  • Author

    Adebanjo, D. ; Tickle, M. ; Ojadi, F. ; Mann, R.

  • Author_Institution
    Manage. & Logistics, Univ. of Greenwich, London, UK
  • fYear
    2013
  • fDate
    10-13 Dec. 2013
  • Firstpage
    517
  • Lastpage
    521
  • Abstract
    This study explores the use of improvement tools between public and private sector and manufacturing and service organizations. In total 453 organizations across 8 different countries responded to a questionnaire with the data being analyzed through use of the IBM SPSS Statistics software package. The results revealed a number of differences between the sectors and industries as well as similarities between the public sector and the private sector and between the service industry and the manufacturing industry.
  • Keywords
    manufacturing industries; organisational aspects; service industries; IBM SPSS statistics software package; business improvement; improvement tools; manufacturing industry; manufacturing organizations; private sector; public sector; service industry; service organizations; Benchmark testing; Industries; Manufacturing; Organizations; Quality management; Standards organizations; Business Improvement; Improvement Tools; Manufacturing Vs. Services; Public Vs. Private sector;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Industrial Engineering and Engineering Management (IEEM), 2013 IEEE International Conference on
  • Conference_Location
    Bangkok
  • Type

    conf

  • DOI
    10.1109/IEEM.2013.6962465
  • Filename
    6962465