Title :
The use of improvement tools — A comparison between sectors and industries
Author :
Adebanjo, D. ; Tickle, M. ; Ojadi, F. ; Mann, R.
Author_Institution :
Manage. & Logistics, Univ. of Greenwich, London, UK
Abstract :
This study explores the use of improvement tools between public and private sector and manufacturing and service organizations. In total 453 organizations across 8 different countries responded to a questionnaire with the data being analyzed through use of the IBM SPSS Statistics software package. The results revealed a number of differences between the sectors and industries as well as similarities between the public sector and the private sector and between the service industry and the manufacturing industry.
Keywords :
manufacturing industries; organisational aspects; service industries; IBM SPSS statistics software package; business improvement; improvement tools; manufacturing industry; manufacturing organizations; private sector; public sector; service industry; service organizations; Benchmark testing; Industries; Manufacturing; Organizations; Quality management; Standards organizations; Business Improvement; Improvement Tools; Manufacturing Vs. Services; Public Vs. Private sector;
Conference_Titel :
Industrial Engineering and Engineering Management (IEEM), 2013 IEEE International Conference on
Conference_Location :
Bangkok
DOI :
10.1109/IEEM.2013.6962465
