Title :
Mini-Track: Customer Knowledge Management
Author :
Kolbe, Lutz M. ; Geib, Malte
Author_Institution :
University of St. Gallen, Switzerland
Keywords :
Customer relationship management; Information management; Instruments; Investments; Knowledge management; Marketing and sales;
Conference_Titel :
System Sciences, 2005. HICSS '05. Proceedings of the 38th Annual Hawaii International Conference on
Print_ISBN :
0-7695-2268-8
DOI :
10.1109/HICSS.2005.417
