Title :
Capabilities for E-commerce
Author :
Berztiss, Alfs T.
Author_Institution :
Dept. of Comput. Sci., Univ. of Pittsburgh, PA, USA
Abstract :
Properly applied principles of business reengineering (BRE) continue to be valid. Since the shift to E-commerce in an organization is a form of reengineering, BRE is relevant to E-commerce. This allows us to adapt a BRE process for the context of E-commerce. However, in order for an organization to support a process, it needs certain capabilities. We define a capability maturity model for E-commerce. Our process definitions apply to B2C and B2B, but emphasis is on consumers participating in B2B.
Keywords :
electronic commerce; software process improvement; systems re-engineering; B2B; B2C; BRE process; E-commerce; business reengineering; capability maturity model; consumers; process definitions; Acceleration; Business process re-engineering; Capability maturity model; Context modeling; Coordinate measuring machines; Electronic commerce; Engineering management; Impedance; Information technology; Software engineering;
Conference_Titel :
Database and Expert Systems Applications, 2002. Proceedings. 13th International Workshop on
Print_ISBN :
0-7695-1668-8
DOI :
10.1109/DEXA.2002.1046006
