Title :
Stakeholder involvement into quality definition and evaluation for service-oriented systems
Author :
Shekhovtsov, Vladimir A. ; Mayr, Heinrich C. ; Kop, Christian
Author_Institution :
Inst. of Appl. Inf., Alpen-Adria-Univ. Klagenfurt, Klagenfurt, Austria
Abstract :
The paper addresses the matter of quality in the software process for service-oriented systems. We argue for the need of involving the users/stakeholders into the specification and evaluation of quality (requirements) and we develop means for supporting such an involvement. For this purpose we introduce classifications of user and quality types and as a basis for the characterization of evaluation cases.
Keywords :
service-oriented architecture; software quality; quality definition; quality types; service-oriented systems; software process; stakeholder involvement; Business; Context; Ontologies; Organizing; Runtime; Software; business stakeholder involvement; empirical evidence; quality assessment; service-oriented systems; software process;
Conference_Titel :
User Evaluation for Software Engineering Researchers (USER), 2012
Conference_Location :
Zurich
Print_ISBN :
978-1-4673-1858-7
DOI :
10.1109/USER.2012.6226584
