Title :
The Discussion on Virtual B2C Collaboration of Online Shopping
Author :
Gaohong ; Liu Li
Author_Institution :
Inf. Manage. & Inf. Syst., Tianjin Univ., Tianjin, China
Abstract :
With online shopping in China´s rapid development, several problems rises. This paper proposes the establishment of a virtual B2C E-business Collaboration that intends to provide quality services to buyers, improve customer satisfaction, membership revenue and platform influence, and ultimately, promote the online shopping market´s healthy to flourish.
Keywords :
Web services; customer satisfaction; groupware; retail data processing; virtual enterprises; China; customer satisfaction; online shopping; quality service; virtual B2C e-business collaboration; Collaboration; Educational institutions; Games; Information management; Internet; Presses; E-Business Collaboration; Online Shopping; VB2C;
Conference_Titel :
E-Business and E-Government (ICEE), 2010 International Conference on
Conference_Location :
Guangzhou
Print_ISBN :
978-0-7695-3997-3
DOI :
10.1109/ICEE.2010.1205
