From research to reward: challenges in technology transfer

Over a five-year period, the Applied Science & Technology Group of IBM´s Hursley Laboratory in England turned itself from a fully-funded research organisation into an entirely self-funded technology transfer group. Practical experience and insight was gained into the questions of: what the obstacles are that need to be overcome in successful technology transfer; how to find a match between the technology and the customer; and how best to manage risks and expectations. To be successful, a technology transfer group needs to be correctly positioned within its sponsoring organisation, to use management processes that provide flexibility and control, and to develop a sophisticated engagement model for working with its customers