Improving a Web Usability Inspection Technique Using Qualitative and Quantitative Data from an Observational Study

Author

Conte, Tayana ; Vaz, Verônica ; Massolar, Jobson ; Mendes, Emilia ; Travassos, Guilherme Horta

Author_Institution

Comput. Sci. Dept. (DCC), Fed. Univ. of Amazonas (UFAM), Manaus, Brazil

fYear

2009

fDate

5-9 Oct. 2009

Firstpage

227

Lastpage

235

Abstract

We have proposed a checklist-based usability inspection technique (WDP - Web Design Perspectives-Based Usability Evaluation) specific for Web applications´ usability evaluation and we are following an experimentation-based methodology to support its development and improvement. This paper describes an observational study conducted, aimed at eliciting how inspectors apply the WDP technique. We discuss the quantitative and qualitative results of the result and their impact on improving the WDP technique. We analyzed the qualitative data using the procedures from the Grounded Theory (GT) method.

Keywords

Web design; Web services; Grounded Theory method; WDP technique; Web design perspectives-based usability evaluation; Web usability inspection technique; checklist-based usability inspection technique; qualitative data; quantitative data; Application software; Companies; Computer science; Data analysis; Data engineering; Electronic mail; Inspection; Systems engineering and theory; Usability; Web design; Web usability evaluation; inspection technique; observational study; qualitative analysis;

fLanguage

English

Publisher

ieee

Conference_Titel

Software Engineering, 2009. SBES '09. XXIII Brazilian Symposium on

Conference_Location

Fortaleza, Ceara

Print_ISBN

978-1-4244-5024-4

Electronic_ISBN

978-0-7695-3844-0

Type

conf

DOI

10.1109/SBES.2009.25

Filename

5336080