Title :
Knowledge Management in Banks
Author :
Ping, Liang ; Kebao, Wu
Author_Institution :
Sch. of Finance & Public Manage., Hubei Univ. of Econ., Wuhan, China
Abstract :
In modern times, more and more banks are operating with knowledge. So, this paper first discusses the definitions of knowledge and knowledge management, and then analyzes the necessities and feasibilities for knowledge management in banks. At the end of the paper, it studies ways for banks to manage knowledge, which include incentive mechanism, knowledge capital management and three levels of knowledge management. With the application of knowledge management in banks, both banks and customers will acquire more returns.
Keywords :
banking; incentive schemes; knowledge management; banks; incentive mechanism; knowledge capital management; knowledge management; Banking; Equations; Information technology; Knowledge management; Materials; incentive mechanism; knowledge; knowledge capital; knowledge management; three levels of knowledge;
Conference_Titel :
E-Business and E-Government (ICEE), 2010 International Conference on
Conference_Location :
Guangzhou
Print_ISBN :
978-0-7695-3997-3
DOI :
10.1109/ICEE.2010.460