Title :
The Impact of Competitors on Service Innovation
Author :
Jiang, Yang ; Lu, Ruoyu
Author_Institution :
Sch. of Econ. & Manage., Univ. of Electron. Sci. & Technol. of China, Chengdu, China
Abstract :
In the modern service, companies need to continuously innovate in services and thus enhance their competitive advantage. The process of innovation in service firms will be affected by many factors, competitors also an important source of innovation. In this paper, the author started with the drive of service innovation, focusing on the impact of competitors on service innovation, and consider that the competition, imitation, learning and collaboration between competitors will have a positive role in promoting service innovation.
Keywords :
unsupervised learning; collaboration; competitive advantage; learning; service firms; service innovation; Book reviews; Companies; Economics; Educational institutions; Industries; Innovation management; Technological innovation; competitors; component; service innovation;
Conference_Titel :
E-Business and E-Government (ICEE), 2010 International Conference on
Conference_Location :
Guangzhou
Print_ISBN :
978-0-7695-3997-3
DOI :
10.1109/ICEE.2010.1215
