The Grey Comprehensive Evaluation Model of a Third-party Reverse Ligistics Provider Selection

With the development and advancement of reverse logistics concepts and practice, the evaluation and selection of vendors or partners for the specific function of reverse logistics support becomes more important. This paper firstly analyses the framework of selecting a third-party reverse logistics provider. Next, this paper presents a set of evaluation index system for choosing a third-party reverse logistics provider. A grey comprehensive evaluation model based on analytical hierarchy process and grey relational analysis, is then proposed according to features of uncertainty on quantity, quality, time and place of reverse logistics returns. The final section provides some suggestions for further research. This paper provides the reference model for enterprises to choose third-party reverse logistics providers.