Facility Management by Means of Subject Oriented Cross Organizational Business Process Management

The task of facility management (FM) enjoys increasing popularity nowadays. There are to main reasons for this[1]: Buildings and land form one of the largest asset item in the balance sheet of companies which can be reduced by FM. On the other hand, the environmental conditions for employees are supposed to be improved continuously. A good working environment increases the productivity of the employees and FM can support this task. Current approaches for managing building services have many disadvantages: The services are quit strongly coupled or even not compos able at all, the support for cross organizational service composition is often weak and they lack of an overall concept to integrate building services into business processes. Moreover, the case studies cover rather high level concepts instead of concrete examples. To overcome these drawbacks, we introduce an new approach that enables FM by means of cross organizational Business Process Management and explain the way BPM is combined with service composition. As BPM foundation we use the Subject Oriented Business Process Management (S-BPM) paradigm. Furthermore a detailed user study of a cross organizational service composition is given.