DocumentCode
246279
Title
Dilemma of Service Engineering in the Era of Social Services: Understanding the Ongoing Challenges of Service Engineering
Author
Yamakami, Toshihiko
Author_Institution
Marketing Strategy Office, ACCESS, Chiba, Japan
fYear
2014
fDate
10-12 Sept. 2014
Firstpage
633
Lastpage
637
Abstract
The hype surrounding the mobile social game business started in 2009 and peaked in 2012. This rise and decline provides two sets of lessons learned in the game business in Japan. The author provides a retrospective view of the mobile social game business during this period of hype until its decline. From the lessons learned, the author presents the challenges of service engineering in the era of social services.
Keywords
computer games; mobile computing; social networking (online); software engineering; mobile social game business; service engineering; social service; Business; Data mining; Games; Mobile communication; Mobile computing; Smart phones; Wireless communication; service engineering; social service;
fLanguage
English
Publisher
ieee
Conference_Titel
Network-Based Information Systems (NBiS), 2014 17th International Conference on
Conference_Location
Salerno
Print_ISBN
978-1-4799-4226-8
Type
conf
DOI
10.1109/NBiS.2014.59
Filename
7024026
Link To Document