Estimation of customers damage function by questionnaire method

Financial compensation of customer interruption costs and its determination is the important issue in the new deregulated and restructured power system environment. Usually utility pay interruption costs of customers. The standard way to describe interruption costs is customer damage function (CDF) that determines relationship between interruption duration and its customer economic losses. This paper present a practical method to estimate CDF for domestic customers. Proposed method has been applied to estimation of CDF in a distribution network.