• DocumentCode
    2501156
  • Title

    Internet service control based on customer choice

  • Author

    Chen, Bo ; Zhu, Weidong ; Zhou, Yaping ; Li, Lionel Z.

  • Author_Institution
    Sch. of Manage., Hefei Univ. of Technol., Hefei
  • fYear
    2008
  • fDate
    25-27 June 2008
  • Firstpage
    8802
  • Lastpage
    8804
  • Abstract
    Customer choice behavior, to a certain extent, determines the different mode types of Internet service provided by Internet Service Provider (ISP). But this aspect is often neglected by a majority of researchers. This paper introduced a simple customer choice model in which the probability of customer choosing a type of services was the function of service subset provided by ISP and therefore, the problem of Internet service control was transformed into optimization of Bellman equation. So the problem of Internet service control could also be translated as how ISP provides the subset of Internet services to the customers at each time point. At last, the relationship between the subset of Internet service types and the residual broadband is explored.
  • Keywords
    Internet; customer services; telecommunication services; Bellman equation; ISP; Internet service control; Internet service provider; customer choice; Automation; Cities and towns; Equations; Exponential distribution; Information technology; Intelligent control; Mathematical model; Optimal control; Technology management; Web and internet services; Bellman Equation; Customer Choice Model; Excellent Set; Internet Service;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Intelligent Control and Automation, 2008. WCICA 2008. 7th World Congress on
  • Conference_Location
    Chongqing
  • Print_ISBN
    978-1-4244-2113-8
  • Electronic_ISBN
    978-1-4244-2114-5
  • Type

    conf

  • DOI
    10.1109/WCICA.2008.4594316
  • Filename
    4594316