Title :
Knowledge and workflow systems
Author :
Berztiss, Alfs T.
Abstract :
The two lasting contributions of business reengineering are an emphasis on processes and the recognition of the importance of knowledge and its management to an organization. The process orientation finds an expression in workflow systems. Less attention is being given to knowledge management. In this position paper we examine how knowledge management relates to the development and operation of workflow systems
Keywords :
business data processing; data warehouses; knowledge based systems; systems re-engineering; workflow management software; business reengineering; knowledge management; workflow systems; Business process re-engineering; Computer science; Coordinate measuring machines; Decision support systems; Information resources; Knowledge management; Monitoring; Software systems; Uncertainty;
Conference_Titel :
Database and Expert Systems Applications, 2000. Proceedings. 11th International Workshop on
Conference_Location :
London
Print_ISBN :
0-7695-0680-1
DOI :
10.1109/DEXA.2000.875164