Formulation and Empirical Validation of a GQM Based Measurement Framework

Today, software projects are often characterized by poor quality, schedule overruns and high costs. One of the reasons for this failure is the lack of holistic information available for making suitable corrective actions. So an effective measurement framework which is empirically validated by the project stakeholders is needed to control the project and give directions to accomplish the project goals of the stakeholders. In this backdrop, this paper explains how a stakeholder driven generic Goal-Question-Metric (GQM) measurement framework was derived, and empirically validated with Norman Schneidewind´s six empirical validation criteria with (i) A survey from seasoned software professionals and (ii) A case study of a SAP Enterprise Portal project.