A simulation approach to manpower planning

Author

Bazargan-Lari, Massoud ; Gupta, Payal ; Young, Seth

Author_Institution

Coll. of Bus., Embry-Riddle Aeronaut. Univ., Daytona Beach, FL, USA

Volume

2

fYear

2003

fDate

7-10 Dec. 2003

Firstpage

1677

Abstract

This paper describes the development of a computerized line maintenance simulation model for strategic manpower planning at Continental Airlines for one of their major maintenance stations at Newark airport. The simulation model provides guidelines to the development of enhanced staffing models and a better understanding of resource requirements on a daily basis. The proposed simulation model could be used as a tool to support the management of the line maintenance department in solving various capacity planning issues related to the manpower requirement and scheduling. The recent capabilities of simulation modeling, namely optimization modeling is adopted in search of enhanced shift schedule of technicians that would improve the efficiency of the existing system.

Keywords

aircraft maintenance; decision support systems; human resource management; scheduling; strategic planning; travel industry; aircraft line maintenance department; computerized simulation model; optimal shift schedule; strategic manpower planning; Aircraft manufacture; Airports; Computational modeling; Computer simulation; Costs; Decision support systems; Educational institutions; Guidelines; Job shop scheduling; Labor resources;

fLanguage

English

Publisher

ieee

Conference_Titel

Simulation Conference, 2003. Proceedings of the 2003 Winter

Print_ISBN

0-7803-8131-9

Type

conf

DOI

10.1109/WSC.2003.1261619

Filename

1261619