DocumentCode :
2532529
Title :
Value-based Mobile Service Classification for B2E Applications in Tourism Industry
Author :
Yu, Chien-Chih ; Chang, Hsiao-ping
Author_Institution :
Dept. of Manage. Inf. Syst., Nat. ChengChi Univ., Taipei
Volume :
1
fYear :
2007
fDate :
12-14 Feb. 2007
Firstpage :
752
Lastpage :
757
Abstract :
Previous research works related to mobile computing and services mainly focus on technology-level service integration and consumer-oriented service offering. The adoption of mobile technologies in developing intra-business and organizational management services is still rare and slow. This paper aims at classifying useful mobile services for business-to-employee (B2E) sector in the tourism industry to facilitate value creation for employees from strategic to operational levels. A B2E mobile service classification framework is proposed to categorize the mobile organizational services into four management levels with three mobility values including wireless, location, and contextual values respectively.
Keywords :
electronic commerce; mobile computing; travel industry; B2E applications; business-to-employee sector; consumer-oriented service offering; mobile computing; organizational management services; technology-level service integration; tourism industry; value-based mobile service classification; Business; Communication system security; Computer industry; Context-aware services; Environmental management; Knowledge management; Management information systems; Marketing and sales; Mobile computing; Technology management; B2E; Mobile services; organization value; tourism industry;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Advanced Communication Technology, The 9th International Conference on
Conference_Location :
Gangwon-Do
ISSN :
1738-9445
Print_ISBN :
978-89-5519-131-8
Type :
conf
DOI :
10.1109/ICACT.2007.358462
Filename :
4195241
Link To Document :
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