Process analysis of hospital outpatient service based on Arena

For the phenomenon of multiple long waiting and one short visiting in traditional hospital outpatient service by the statistical analysis of time that patients in service, by using simulation implement, Arena platform, establish simulation model of traditional hospital outpatient service, and simulate the impact of outpatient flow time-consuming in hospital with the introduction of HIS process. Through intend to jointly analysis of samples and simulation on the time-consuming of traditional paying and taking medicine, get the time value saved by the patient in the condition of full capacity utilization of medical resources, to provide ideas for improving outpatient service efficiency