WebEv - a collaborative environment for supporting measurement frameworks

Assessment activities play a key role when an enterprise wants to evolve its business processes for adopting innovative information and communication technologies. The assessment regards business processes and supporting software systems and, to be effective, it requires the support of adequate software environments that facilitate the collaboration among the involved assessors. The definition and implementation of such a kind of environment implies the previous definition of a measurement framework that may guide the specification and design of the environment. This paper presents the collaborative software environment WebEv to support any kind of assessment framework whose definition is based on the goal question metric paradigm. The environment is flexible and easily customizable to any context and arising needs. It can represent a practical mean for the collection of the available quantitative information regarding the processes and/or software systems of an enterprise.