Title :
Predicting telecommuter productivity
Author :
Neufeld, Derrick J. ; Fang, Yulin
Author_Institution :
Richard Ivey Sch. of Bus., Western Ontario Univ., London, Ont., Canada
Abstract :
Productivity of remote workers is of critical concern to organizations contemplating telecommuting work arrangements. This paper suggests a general theoretical framework for understanding telecommuter productivity. Based on semi-structured interviews with 32 telecommuters, we found that telecommuting productivity was positively associated with beliefs and attitudes, social factors, and situational factors, and unassociated with individual factors. Implications and future research directions are discussed.
Keywords :
DP management; home working; human factors; personnel; individual factor; remote worker; situational factor; social factor; telecommuter productivity; telecommuting work arrangement; Communication standards; Communication system traffic control; Communications technology; Employment; Productivity; Psychology; Social factors; Telecommunication congestion control; Telecommunication standards; Teleworking;
Conference_Titel :
System Sciences, 2004. Proceedings of the 37th Annual Hawaii International Conference on
Print_ISBN :
0-7695-2056-1
DOI :
10.1109/HICSS.2004.1265160
