DocumentCode :
2550205
Title :
A hybrid KNN-LR classifier and its application in customer churn prediction
Author :
Zhang, Yangming ; Qi, Jiayin ; Shu, Huaying ; Cao, Jiantong
Author_Institution :
Univ. of Posts & Telecommun., Beijing
fYear :
2007
fDate :
7-10 Oct. 2007
Firstpage :
3265
Lastpage :
3269
Abstract :
This paper presents a hybrid approach for building a binary classifier. The approach is the combination of the k-nearest neighbor algorithm, handling separately m 1-dimensional data sets divided from a data set in m-dimension, and the logistic regression method. This hybrid KNN-LR classifier improves the performance of the logistic regression in classification accuracy in some situations where the predictor and target variables exhibit complex nonlinear relationships. The results of the experiment on four benchmark data sets show the proposed approach compares favorably with the well-known classification algorithms such as C4.5 and RBF. Furthermore, its effectiveness is illustrated by its application in customer churn prediction based on real-world customer data sets.
Keywords :
customer relationship management; pattern classification; regression analysis; binary classifier; customer churn prediction; hybrid KNN-LR classifier; k-nearest neighbor algorithm; logistic regression method; Classification algorithms; Data mining; Linear regression; Logistics; Neural networks; Predictive models; Training data;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Systems, Man and Cybernetics, 2007. ISIC. IEEE International Conference on
Conference_Location :
Montreal, Que.
Print_ISBN :
978-1-4244-0990-7
Electronic_ISBN :
978-1-4244-0991-4
Type :
conf
DOI :
10.1109/ICSMC.2007.4414197
Filename :
4414197
Link To Document :
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