Quality management in software development process: an empirical model

Author

Györkös, József ; Rozman, I. ; Horvat, Romana Vajde ; Hericko, Marjan

Author_Institution

Fac. of Electr. Eng. & Comput. Sci., Maribor Univ., Slovenia

fYear

1996

fDate

18-20 Aug 1996

Firstpage

191

Lastpage

195

Abstract

A methodolgy/courseware for introducing such a quality system in software development organizations is described in this paper. The authors used the ISO standardization (ISO 9000-3: Standard for QA in design/development, production, installation and servicing) as the basis of the methodology and refined it with well known related process models. It is not limited to the standard but also concerns human factors regarding the continual improvements toward the quality system within training programs and group-work. The methodology is supported by an integrated software product which enables software process assessments and goal definitions and offers a hypertext based software-process-improvement knowledge base

Keywords

ISO standards; computer aided software engineering; project support environments; software development management; software quality; ISO 9000-3; ISO standardization; empirical model; goal definitions; group-work; human factors; hypertext based software-process-improvement knowledge base; integrated software product; process models; quality management; software development organizations; software development process; software process assessments; training programs; Computer science; Humans; Manuals; Natural languages; Production; Programming; Quality management; Software quality; Software tools; Standardization;

fLanguage

English

Publisher

ieee

Conference_Titel

Engineering and Technology Management, 1996. IEMC 96. Proceedings., International Conference on

Conference_Location

Vancouver, BC

Print_ISBN

0-7803-3552-X

Type

conf

DOI

10.1109/IEMC.1996.547813

Filename

547813