Title :
Quality management in software development process: an empirical model
Author :
Györkös, József ; Rozman, I. ; Horvat, Romana Vajde ; Hericko, Marjan
Author_Institution :
Fac. of Electr. Eng. & Comput. Sci., Maribor Univ., Slovenia
Abstract :
A methodolgy/courseware for introducing such a quality system in software development organizations is described in this paper. The authors used the ISO standardization (ISO 9000-3: Standard for QA in design/development, production, installation and servicing) as the basis of the methodology and refined it with well known related process models. It is not limited to the standard but also concerns human factors regarding the continual improvements toward the quality system within training programs and group-work. The methodology is supported by an integrated software product which enables software process assessments and goal definitions and offers a hypertext based software-process-improvement knowledge base
Keywords :
ISO standards; computer aided software engineering; project support environments; software development management; software quality; ISO 9000-3; ISO standardization; empirical model; goal definitions; group-work; human factors; hypertext based software-process-improvement knowledge base; integrated software product; process models; quality management; software development organizations; software development process; software process assessments; training programs; Computer science; Humans; Manuals; Natural languages; Production; Programming; Quality management; Software quality; Software tools; Standardization;
Conference_Titel :
Engineering and Technology Management, 1996. IEMC 96. Proceedings., International Conference on
Conference_Location :
Vancouver, BC
Print_ISBN :
0-7803-3552-X
DOI :
10.1109/IEMC.1996.547813
