Title :
Customer-oriented hierarchical concept development - application of the HoC approach in mechatronic design
Author :
Punz, Stefan ; Hehenberger, Peter ; Follmer, Martin ; Zeman, Klaus
Author_Institution :
Inst. of Comput.-Aided Methods in Mech. Eng., Johannes Kepler Univ., Linz, Austria
Abstract :
Especially in early product design stages, customer orientation - as, for example, supported by the Quality Function Deployment (QFD) approach - is essential for product success. However, the QFD approach does not focus on conceptual design, at least not to the desired extent. The novel House of Concepts (HoC) approach assists in enhancing customer orientation, particularly during conceptual design, and supports systematic concept development at various levels of abstraction.
Keywords :
customer satisfaction; mechatronics; product design; product development; quality function deployment; conceptual design; customer orientation; customer-oriented hierarchical concept development; house-of-concepts approach; mechatronic design; product design stages; quality function deployment approach; Silicon; Welding; House of Concepts; Quality Function Deployment; conceptual design; customer orientation; hierarchical concept development; mechatronic product design;
Conference_Titel :
Mechatronics (ICM), 2011 IEEE International Conference on
Conference_Location :
Istanbul
Print_ISBN :
978-1-61284-982-9
DOI :
10.1109/ICMECH.2011.5971285
