Experience using the IBM Supply Chain Simulator

The IBM Supply Chain Simulator (SCS) is a software tool that can help a company or a group of companies make strategic business decisions about the design and operation of its supply chain. SCS and its predecessors were originally developed by IBM Research to improve IBM´s internal supply chains. The tool has played an important role in the resurgence of IBM over the last six years (1992-8). In 1997 the IBM Industry Solution Units began using the tool to help its clients improve their supply chains. After about a year of business, successful engagements have been completed in a variety of geographies and business segments. SCS deploys a mix of simulation and optimization functions to model and analyze supply chain issues such as site location, replenishment policies, manufacturing policies, transportation policies, stocking levels, lead times, and customer service. The paper reviews the capabilities of SCS and presents experience from practical studies