Software product quality practices - quality measurement and evaluation using TL9000 and ISO/IEC 9126

Author

Suryn, Witold ; Bourque, Pierre ; Abran, Alain ; Laporte, Claude

Author_Institution

Dept. of Electr. Eng., Ecole de Technol. Super., Montreal, Que., Canada

fYear

2002

fDate

6-8 Oct. 2002

Firstpage

156

Lastpage

160

Abstract

This paper presents a combined, high-level quality view of TL9000 handbook and ISO/IEC 9126 in the process of defining, measuring, evaluating and finally achieving appropriate quality of user-centered software products. In its practices-related part this paper discusses the benefits, which the use of TL9000 product operational (in-the-field) quality measures can bring to setting up, measuring and evaluating the quality of the software product being developed, through its entire life cycle.

Keywords

quality management; software development management; software metrics; software performance evaluation; software quality; software standards; user centred design; ISO/IEC 9126; TL9000 handbook; TL9000 product operational measure; development life cycle; high-level quality; in-the-field quality measure; industry standards; operational quality; quality definition; quality evaluation; quality measurement; quality requirement; software development; software product quality; user-centered software product; Appropriate technology; Electric variables measurement; IEC standards; ISO standards; Measurement standards; Product development; Software measurement; Software quality; Software standards; Standards development;

fLanguage

English

Publisher

ieee

Conference_Titel

Software Technology and Engineering Practice, 2002. STEP 2002. Proceedings. 10th International Workshop on

Print_ISBN

0-7695-1878-8

Type

conf

DOI

10.1109/STEP.2002.1267625

Filename

1267625