Title :
Information risk management in financial service
Author :
Anshi, Xie ; Dingyan ; Shangwei
Author_Institution :
Sch. of Manage., Fudan Univ. & China Huarong Asset Manage. Corp. Doctorial Programme, Fudan
fDate :
June 30 2008-July 2 2008
Abstract :
Continuing technological innovation and competition among existing banking organizations and new entrants have allowed for a much wider array of banking products and services to become accessible and delivered to retail and wholesale customers through an electronic distribution channel collectively referred to as financial service. However, the rapid development of financial service capabilities carries risks as well as benefits. The author expects such risks to be recognized, addressed and managed by banking institutions in a prudent manner according to the fundamental characteristics and challenges of financial service services. These characteristics include the unprecedented speed of change related to technological and customer service innovation, the ubiquitous and global nature of open electronic networks, the integration of financial service applications with legacy computer systems and the increasing dependence of banks on third parties that provide the necessary information technology.
Keywords :
bank data processing; customer services; electronic commerce; innovation management; risk management; security of data; software maintenance; technology management; customer service innovation; e-banking organization; electronic distribution channel; financial service; information risk management; legacy computer system; open electronic network; retail-wholesale customer; technological innovation; Application software; Banking; Character recognition; Computer applications; Computer networks; Customer service; Financial management; Pervasive computing; Risk management; Technological innovation; financial service; information management; risk management;
Conference_Titel :
Service Systems and Service Management, 2008 International Conference on
Conference_Location :
Melbourne, VIC
Print_ISBN :
978-1-4244-1671-4
Electronic_ISBN :
978-1-4244-1672-1
DOI :
10.1109/ICSSSM.2008.4598556