Managing information and distributing knowledge in a knowledge-intensive business environment

Both information and knowledge are huge resources in organizations, but only if they are utilized correctly. Appropriate information must be in the right place, at the right time and with the right person. Attempts should be made to capture, share and utilize existing critical knowledge for use by the entire organization as effectively as possible. Especially in knowledge-intensive organizations, such as software companies, this aspect is crucial. The availability of relevant information is one of the most important assets in this business environment. Primarily, management is responsible for organizing and managing this challenging and often complicated task. Achieving this will significantly enhance the organization´s ability to succeed in today´s rapidly changing knowledge-intensive business environment. The paper discusses the factors that are potential enablers for success in information sharing and knowledge management in the software engineering field. Additionally, a case study is presented, which demonstrates how information distribution was implemented in practice in.