DocumentCode
2597425
Title
Bridging Boundaries in Offshore Outsourcing Organizations: A Case Study of Promoting KM System Initiatives in Wipro Technologies
Author
Wang, Zheng ; Chen, Eliane Jing ; Pan, Shan-Ling ; Wu, Yi
Author_Institution
Dept. of Inf. Syst., Nat. Univ. of Singapore, Singapore, Singapore
fYear
2011
fDate
4-7 Jan. 2011
Firstpage
1
Lastpage
10
Abstract
Despite the increased attention on boundary spanning in organizations, we still know surprisingly little about how boundaries are formed and what spanning activities can be applied in the context of offshore outsourcing organizations. This paper examines the antecedents of boundary formation in this context and also has proposed spanning activities that can help offshore outsourcing organizations to realize return from their IT investment in an effective and efficient manner.
Keywords
business data processing; information technology; knowledge management; organisational aspects; outsourcing; IT investment; KM system; Wipro technology; boundary spanning; knowledge management; offshore outsourcing organization; Context; Dispersion; Information systems; Investments; Organizations; Outsourcing;
fLanguage
English
Publisher
ieee
Conference_Titel
System Sciences (HICSS), 2011 44th Hawaii International Conference on
Conference_Location
Kauai, HI
ISSN
1530-1605
Print_ISBN
978-1-4244-9618-1
Type
conf
DOI
10.1109/HICSS.2011.86
Filename
5718949
Link To Document