• DocumentCode
    2597965
  • Title

    When will a consumer consider buying another car?

  • Author

    Zetu, Dan ; Cheng, Jie ; Jay, J. Michael ; LO, Brigitte

  • Author_Institution
    Power Inf. Network, Troy, MI, USA
  • fYear
    2003
  • fDate
    11-13 Aug. 2003
  • Firstpage
    530
  • Lastpage
    534
  • Abstract
    In the consumer buying process, purchase timing is of utmost importance. For automotive manufacturers, it is critical to be able to predict when a customer will come back to marketplace to purchase another vehicle. Such knowledge can result in significant savings in marketing campaigns expenditures. In the automotive market, there is only limited information available about customers at the time of their past purchases, due to large interpurchase time intervals. Such scarcity of information makes predicting purchase timing difficult. We are describing an approach for estimating the purchase timing of a household, based on survival analysis techniques, when given only limited information about household´s past automotive purchases.
  • Keywords
    automobile industry; consumer behaviour; customer relationship management; purchasing; automotive manufacturer; consumer buying process; customer information; customer relationship management; duration models; household-level purchase timing; market campaign expenditure; survival analysis; Automobile manufacture; Automotive engineering; Computer hacking; Demography; Information analysis; Manufacturing; Marketing and sales; Packaging; Timing; Vehicles;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Information Technology: Research and Education, 2003. Proceedings. ITRE2003. International Conference on
  • Print_ISBN
    0-7803-7724-9
  • Type

    conf

  • DOI
    10.1109/ITRE.2003.1270675
  • Filename
    1270675