Business process-based modeling of enterprise communication network

Communications in organizations have been one of the most important issues. To run the business processes, the company needs communication between units and customers. We provide a framework which can be used by network designers in an organization. The outcome of the framework is value for three QoS parameters: delay, loss and availability. The organizations business processes are used as a basis for the framework We used UML as the tool to model the business processes in the organization. First, the process is modeled with UML activity, sequence and class diagrams. Then, a three-step analysis has been conducted on the models to find the specifications of the business process. The analysis covers the data, actors and time domains in the business process. The framework assumes that the business processes are static and no change happens during the work of information systems.