The dynamics of a successful engineering support effort for intermediate ATE

The authors address the dynamics of providing effective engineering support for intermediate-level automatic test equipment (ATE). A specific example, the A-10 Intermediate Automatic Test System (A-10 IATS), is used to demonstrate the three phases of a support effort. In phase one, the problem is identified. A determination is made as to length of time support will be required, and the resources required are identified. The support effort is then classified as a project. In phase two, a project leader is selected. This person analyzes the problem. Technical areas of expertise are identified for selection of the engineering support group. With the problem identified and a carefully selected team assembled, problem solution begins. At the end of this phase, the solution will be obtained. In the final phase, the results produced by the management/engineering team are reviewed, and the effectiveness in solving the problem(s) as identified in phase one is evaluated. In the example considered, engineering support improved the mission capability of the A-10 IATS across the Air Force from an average of 24% mission capable to 76% mission capable in just five months