A case study of obsolete part procurement process reengineering

Obsolete part procurement has to be inevitably dealt with especially in the electronic industry. Business process reengineering (BPR) has been adopted as an effective approach which can significantly improve performance of procurement process. BPR requires that there exist a fundamental and a proven, reliable methodology, which is generally applicable and repeatable. Towards this end, this paper presents the fundamentals and methodology of procurement process reengineering based on accountabilities and activities. Subsequently, Flextron which is a low volume and high mix electronic manufacturing service provider, is used as a case study to analyze obsolete part procurement process and implement procurement process reengineering for obsolete parts.