Title :
A business process simulation environment based on workflow and multi-agent
Author :
Zhao, Haiyan ; Cao, Jian
Author_Institution :
Shanghai Univ. for Sci. & Technol., Shanghai
Abstract :
Simulation is an effective way to evaluate the performance of the business process model and it provides supports to process reengineering. But current business process simulation cannot model the complex factors and is lack of a distributed and extendable system framework. An integrated business process simulation environment based on workflow and multi-Agent is provided in this paper. In the environment, persons are modeled as agents, which can have individual complex properties and behaviors. At the same time, the enforcement of complex task assignment policies is simulated through a bidding process among agents. The system structure, key technologies together with the implementation are presented in the paper.
Keywords :
business process re-engineering; multi-agent systems; workflow management software; business process simulation; complex task assignment policies; extendable system framework; multiagent; process reengineering; workflow; Business process re-engineering; Computational modeling; Computer science; Computer simulation; Discrete event simulation; Educational institutions; Engines; Humans; Middleware; Paper technology; Agent; Business Process Simulation; Workflow;
Conference_Titel :
Industrial Engineering and Engineering Management, 2007 IEEE International Conference on
Conference_Location :
Singapore
Print_ISBN :
978-1-4244-1529-8
Electronic_ISBN :
978-1-4244-1529-8
DOI :
10.1109/IEEM.2007.4419498