Professional status and expertise for UML class diagram comprehension: An empirical study

Professional experience is one of the most important criteria for almost any job offer in software engineering. Professional experience refers both to professional status (practitioner vs. student) and expertise (expert vs. novice). We perform an experiment with 21 subjects including both practitioners and students, and experts and novices. We seek to understand the relation between the speed and accuracy of the subjects and their status and expertise in performing maintenance tasks on UML class diagrams. We also study the impact of the formulation of the maintenance task. We use an eye-tracking system to gather the fixations of the subjects when performing the task. We measure the subjects´ comprehension using their accuracy, the time spent, the search effort, the overall effort, and the question comprehension effort. We found that (1) practitioners are more accurate than students while students spend around 35 percent less time than practitioners, (2) experts are more accurate than novices while novices spending around 33 percent less time than experts, (3) expertise is the most important factor for accuracy and speed, (4) experienced students are more accurate and spend around 37 percent less time than experienced practitioners, and (5) when the description of the task is precise, the novice students can be accurate. We conclude that it is an illusion for project managers to focus on status only when recruiting a software engineer. Our result is the starting point to consider the differences between status and expertise when studying software engineers´ productivity. Thus, it can help project managers to recruit productive engineers and motivated students to acquire the experience and ability in the projects.