Title :
The influenced factors of internet´s buying behavior for undergraduate students
Author :
Chen, Su-Chang ; Chu, Chien-Yi ; Rao, Jia-Fang ; Liang, Ling-Chin ; Cheng, Wan-Chu
Author_Institution :
Dept. of Marketing & Logistics Manage., Nat. Penghu Univ. of Sci. & Technol., Penghu, Taiwan
Abstract :
The purpose of this study is to explore influenced factors of internet´s buying behavior for undergraduate students. The study distributed 300 questionnaires to National Penghu University of Science and Technology, 291 valid questionnaires of them returned. The results showed that the factors (in descending order of mean scores) that might influence the internet´s buying behavior include: after-sales service, convenience, transaction security, content, and word of mouth. Different gender, grade, institute, buying experience, and internet using hours had significance difference on internet´s buying behavior. Through stepwise regression analysis showed that the three variables, after-sales service, convenience and word of mouth, were useful for prediction of the internet´s buying behavior for undergraduate students and that 68.0% of the total variance could be explained by these three variables.
Keywords :
Internet; behavioural sciences; gender issues; regression analysis; retail data processing; social aspects of automation; Internet; after-sales service; buying behavior; buying experience; convenience; gender; grade; influenced factor; institute; mean score; stepwise regression analysis; transaction security; undergraduate student; word-of-mouth; Companies; Information management; Internet; Mouth; Publishing; Sun; buying behavior; internet´s buying behavior; undergraduate students;
Conference_Titel :
Computer Science and Service System (CSSS), 2011 International Conference on
Conference_Location :
Nanjing
Print_ISBN :
978-1-4244-9762-1
DOI :
10.1109/CSSS.2011.5974868